You can find your Conrad voucher directly in the Hrmony App under Non-cash Benefits → Your Vouchers. You will need the 19-digit card number and the 4-digit PIN.
How to redeem your voucher
Option 1: Online at conrad.de
- Visit Conrad – Go to conrad.de and add your desired products to the shopping cart
- Select "Redeem Gift Card" – Go to the shopping cart and choose this option
- Enter card number and PIN – Enter the 19-digit card number and the 4-digit PIN
- Balance will be applied – The balance will be immediately deducted from the purchase amount
Note: Up to 10 gift cards or gift cards with a total value of €500 can be used per online order.
Option 2: Redeem in Conrad Store
- Open voucher in the Hrmony App – Retrieve your code
- Show code at the checkout – Present the voucher digitally on your smartphone
- Balance will be applied – The balance will be immediately deducted from the purchase amount
Note: Up to 10 gift cards can also be used per purchase in the store.
Important Information
| Topic | Details |
|---|---|
| Redeemable online | ✅ Yes – on conrad.de |
| Redeemable in store | ✅ Yes – in all Conrad stores in Germany |
| Validity | 36 months from activation |
| Partial redemption | ✅ Yes – remaining balance stays on the card |
| Transferable | ✅ Yes – can be passed on to other people |
| Not redeemable for | ❌ Other vouchers, prepaid cards, or marketplace orders from third-party providers |
| Cash payout | ❌ No |
| Interest | ❌ No |
| Liability for loss | ❌ No liability for loss or damage |
Check balance
You can check your current balance anytime here: 🔗 conrad.de/en/service/giftcard-check.html
Still have questions about the voucher? Our support team will be happy to help you: 📧 support@hrmony.de