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  1. Hrmony Help Center
  2. For Companies & HR Admins
  3. 💰 Usage & Refund

💰 Usage & Refund

  • How Hrmony's Meal Allowance Works
  • Why was my meal subsidy deactivated?
  • What does the receipt status 'Hochgeladen' in the 'In Prüfung' menu mean?
  • Guidelines for using the digital meal allowance
  • Why are receipts only reimbursed pro rata at the end of the month?
  • Can I submit receipts when I am sick or on vacation?
  • What can be reimbursed?
  • How many receipts can be submitted per month?
  • Can the same document be submitted by several colleagues?
  • Do I have to shop separately at the supermarket so that only food is on the receipt?
  • Can employers view receipts?
  • Why was my receipt declined?
  • Can several vouchers be submitted on the same day?
  • How long does it take for a receipt to be checked?
  • I have unsubscribed from Hrmony and would now like to use it again. What do I have to do?
  • Why is the receipt I sent to Hrmony support not being accepted?
  • Can I submit receipts from the weekend?
  • How can vouchers be deleted retrospectively?
  • What happens to unused credit with digital meal vouchers?
  • How and when will I receive my refund for Digital Meal Vouchers?
  • Which acceptance points are available? Where does Hrmony work?
  • Do I have to show my digital meal voucher at the checkout?
  • What is the deadline for submitting receipts?
  • What should I pay attention to when submitting receipts?
  • Can digital meal vouchers be used during a business trip?
  • What does the message “Limit erreicht” in the app mean?
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